FAQ

Frequently Asked Questions:

How Do I download my Files?

After payment you will automatically be redirected to the download page where you can download the files. The files will also be auto sent to your email. WE INSIST you check your email spam/junk folder; at times the email ends up in that folder.

Can I Use These Files If I Don’t Have A Cutting Machine?

Yes, absolutely! You can use the PNG file for iron on transfers and printing onto paper.
You can also take the files to a printing store near you to have the files printed on your desired item.

How Do I Unzip The downloaded Folder?

The files are inside a zipped folder. Once you have downloaded the zipped folder, you must unzip the folder to access the eight files inside the folder. On Windows and Mac this can be done by double clicking on the zipped folder, or on Windows, you can also right click on the folder and choose extract.
For Android phones, iPhone and iPad, you will need an app to do so. Unzip apps can be found on both the App Store and Google Play.

Can I resell the Designs?

You should NOT resell the designs in their digital format.

You can only sell the final product, for example a shirt or a mug. The final product can be used for both personal and commercial use.

There Wasn’t An SVG File In The Zip Folder?

All designs have an SVG file included. The svg sometimes adopts the icon of the browser installed on you PC.
Just upload the SVG file with the browser icon to your software as you normally would, it should work just fine. You can also identify the SVG by the file name, which ends in .svg. If you get a challenge, please contact me and I’ll email it right over.

How do I contact you?

Check out our CONTACT PAGE and you will find an easy way to get to us.

You can either email us or use the chat button on the page. We will respond to either.

Do you do custom orders?

Yes. Just chat with us on Facebook and send us a sketch of the design you have in mind. Usually our charges are between 3 to 5 dollars.